Q: How important is regular cleaning, such as removal of dust and dirt, for proper operation of the following system components?
A: Technicians confirm that while dust and dirt are not solely responsible for the poor functionality of a system, they are major contributors to their resulting failures.
Technicians confirm that proper care and maintenance of your computer is critical to the proper operation of your system. It is also important to note that while a dirty monitor does not affect its ability to operate properly, a dirty screen can cause eye strain.
| Component | Extremely Important | Important | Not Important |
| CPU and Drives | 80% | 14% | 3% |
| Monitor Screens | 36% | 54% | 7% |
| Keyboard | 59% | 36% | 2% |
| Printer | 80% | 16% | 1% |
| Mouse | 71% | 22% | 4% |
Q: How often is poor hygiene involved in the failure of the following components?
A: Technicians confirm that while dust and dirt are not solely responsible for the poor functionality of a system, they are major contributors to their resulting failures.
| Component | Usually | Often | Seldom | Never |
| CPU and Drives | 15% | 51% | 24% | 4% |
| Monitor Screens | 2% | 20% | 64% | 11% |
| Keyboard | 25% | 43% | 26% | 3% |
| Printer | 32% | 49% | 16% | 0% |
| Mouse | 51% | 31% | 14% | 1% |
Q: Which of the following components should users clean regularly as preventive maintenance?
A: Technicians target keyboards, printers and mice as computer components that consumers should clean regularly to ensure proper operation. Note, that the reason why CPU and Drives did not score higher is that while technicians believe this is the number one component whose performance is most readily affected by dust and dirt accumulation, they also do not feel that consumers should be delivering the necessary cleaning on their own unless properly advised.
| Component | Percentage |
| CPU and Drives | 69.1% |
| Monitor Screens | 52.6% |
| Keyboard | 84.5% |
| Printer | 82.5% |
| Mouse | 89.7% |
Q: How useful do you find the following products or procedures for cleaning CPUs?
A: Technicians indicate that the most useful product for cleaning your CPU unit is a compressed-gas cleaning duster. Dust-Off® offers the most comprehensive line of cleaning dusters to meet the needs of every user and every application.
| Products | Extremely Useful | Useful | Neutral | Not Very Useful | Not Useful at All |
|---|
| Damp Cloth | 11 | 15 | 23 | 13 | 35 |
| Cleaning Duster | 75 | 16 | 1 | 2 | 3 |
| Drive Cleaner | 23 | 33 | 18 | 5 | 18 |
| Household Cleaners | 5 | 19 | 17 | 9 | 47 |
| Vacuum | 31 | 42 | 6 | 10 | 8 |
Q: How useful do you find the following products or procedures for cleaning keyboards?
A: Technicians indicate once again that a cleaning duster is the ideal product for the cleaning of a computer keyboard. A few quick blasts in between the keys of your keyboard will arouse all kinds of crumbs, dust and debris from their lair. Whether you have one keyboard to clean or an office full, Dust-Off® offers the most comprehensive line of dusters on the market.
| Products | Extremely Useful | Useful | Neutral | Not Very Useful | Not Useful at All |
|---|
| Damp Cloth | 15 | 33 | 17 | 10 | 20 |
| Cleaning Duster | 67 | 22 | 4 | 1 | 3 |
| Drive Cleaner | 22 | 31 | 30 | 6 | 8 |
| Household Cleaners | 3 | 23 | 30 | 6 | 8 |
| Vacuum | 37 | 48 | 6 | 4 | 2 |
Q: How useful do you find the following products or procedures for cleaning printers?
A: Technicians indicate once again that a cleaning duster is the ideal product for the cleaning of printers. However, Dust-Off® also offers the two other mentioned products. For the safe, effective cleaning of laser printers try Dust-Off Laser Printer Cleaning Sheets. Easy and quick to use. If it's your printheads need cleaning Dust-Off® is the only line on the market today to offer a solution for HP, Lexmark, Epson and Canon printers.
| Products | Extremely Useful | Useful | Neutral | Not Very Useful | Not Useful at All |
|---|
| Cleaning Sheets | 20 | 47 | 25 | 2 | 3 |
| Cleaning Duster | 57 | 25 | 12 | 1 | 2 |
| Cleaning Cartridges | 23 | 32 | 36 | 3 | 3 |